Responsible Gambling
PLAYER PROTECTION AND RESPONSIBLE GAMING
IMPORTANT:
It is not uncommon that a small percentage of players may lose direction and find themselves detached from the true meaning of online casino gambling, which is to have fun and enjoy the optimum entertainment value that can be gained from entering both a casino and poker room online.
Platinum Play has put this list together, which can act as a preventative measures guideline for players to follow.
- Online gambling is an entertainment activity and should not be seen as a money-enhancing measure.
- Players should keep track of all monetary funds that are spent, so as to prevent overspending of essential moneys. Losses should also not be chassed.
- The amount of time that is spent gambling at the casino should be monitored.
RESPONSIBLE GAMING POLICY
Although many individuals gamble online for pure social enjoyment, the Fortune Lounge Group of Online Casinos recognises the fact that gambling can unintentionally create problems and cause certain harm to some. A range of problems can constitute both overspending as well as an addiction to pathological gambling. Due to this, it is the commitment of Platinum Play Online Casino in conjunction with Fortune Lounge to present players with an online gambling environment catering to responsible gambling. Through this commitment, the eCOGRA's responsible gaming requirements have been implemented and maintained, as this will serve to benefit all players in the long run.
SELF-ASSESSMENT TEST
Platinum Play Online Casino has compiled an easy self-assessment test for players to try out. This is for those players who feel they may have a problem with gambling, or for those who are just looking as a form of curiosity. Please complete this questionnaire and proceed to click the ‘Submit’ button. Once this step has been completed, the test results will be visible after a few short moments.
ASSISTANCE FOR PROBLEM GAMBLING
Players are urged to contact one of the help lines as stated below for any assistance for problematic online gambling. Or alternatively, visit Gamblers Anonymous for more information on the best assistance.
USA
National Council on Problem Gambling
1-800-522-4700
Hot Line Number for Northern California 1-800-287-8670
Hot Line Number for Greater L.A. Central 310-478-2121
Hot Line Number for Palm Springs 760-325-2808
Hot Line Number for Greater San Diego 1-866-239-2911
Gam-Anon, International Service Office
718-352-1671
Compulsive Gambling Institute
1-800-GAMBLER
Council of Compulsive Gambling of New Jersey
1-800-GAMBLER
or 1-800-426-2537
Massachusetts Council on Compulsive Gambling
1-800-426-4555
Connecticut Council on Problem Gambling
1-800-34-NOBET
NICOS Chinese Health Coalition Problem Gambling
1-888-968-7888
(Mandarin and Cantonese)
UK
Gamblers Anonymous
08700 50 88 80
Canada
Ontario Problem Gambling Helpline
1-888-230-3505
PLAYER PROTECTION MEASURES
Platinum Play Online Casino in conjunction with the Fortune Lounge Group are fully committed to providing top-class online casino gaming options for all players, and are at hand 24/7 to assist in fulfilling this commitment.
A few options which players can use to assist in the protection measures of online gambling includes the reduction of deposit limits in order to minimize spending, as well as self-exclusion from Platinum Play Online Casino for a short period of time. The 24/7 customer care centre is available for assistance with any information or queries needed to provide the best online casino play time.
PROCEDURES FOR SELF-EXCLUSION
If the decision is made that control over gaming play is being lost, and players would require assistance with this matter in order to restrict personal access to Platinum Play Online Casino, the Fortune Lounge Group has the following options available for selection with regards to this matter:
- A 24-hour-minimum “cooling-off” period
- A 6-month-minimum “self-exclusion” period
The Platinum Play Online Casino support team are standing by for assistance on any online casino related matter at any time for the day or night.
FILTERING OPTIONS
Certain filtering options can be enabled to prohibit underage persons from entering the online casino software, as the minimum legal age to gamble is 18 years. The comprehensive list of filtering options available for download can be accessed through these sites:
http://www.cyberpatrol.com/
http://www.gamblock.com/
http://www.safekids.com/
http://www.surfcontrol.com/
http://www.solidoak.com/
http://www.netnanny.com/